GOVTECH / PUBLIC SERVICES
ConceptEspaña Digital
A more personal way to interact with government services through a unified citizen profile.
The “what if?”
What if the state already knew what it knows about you · and used it to help?
The idea
Interacting with public administration often means repeating the same data across disconnected offices, portals and PDFs. This concept imagines a unified citizen profile: one place where your relationship with the state lives, where services come to you based on your situation instead of you hunting them down.
Where it stands
Status: concept. A direction explored out of frustration with real bureaucracy. No research with public bodies · just a citizen's point of view.
Deep dive